Contact Information

Name: Gebremichael G/Tnasea 
Position: Head, Computer Maintenance  Services 
Address: Block 14, Room 03, Adigrat University Main Campus
P.O. Box: 50, Adigrat, Tigray, Ethiopia
Mobile: +251 925436074
Phone: +251 348 870 000
Fax: +251 344 452 170 / 23 / 15
Email: negasitadsse@adu.edu.et
Alternative Email: negasitadsse@gmail.com

Computer Maintenance Services

The Department of Computer Maintenance Team at Adigrat University is dedicated to ensuring the optimal performance and longevity of all university computing devices. Its work is critical in maintaining continuity of services for students, faculty, and administrative staff by addressing hardware and peripheral issues promptly and efficiently.

Troubleshooting and Repairs

The team specializes in diagnosing and repairing a wide range of computing devices, including desktops, laptops, servers, printers, and other peripheral equipment. By identifying hardware failures quickly and applying appropriate solutions, it minimizes downtime and ensures that university operations continue without interruption.

Preventive Maintenance

Beyond reactive repairs, the department conducts regular preventive maintenance to detect potential issues before they become critical. This includes hardware inspections, software updates, and performance checks, helping to extend the lifespan of devices and maintain a stable ICT environment.

User Support and Assistance

The department provides hands-on support to students, faculty, and staff, offering guidance on proper device usage, setup, and minor troubleshooting. By combining technical expertise with user education, it helps the university community make the most of their computing resources.

Strategic Importance

By ensuring reliable hardware performance and minimizing disruptions, the Department of Computer Maintenance Team supports the broader ICT infrastructure of Adigrat University. Its work is essential in sustaining academic, research, and administrative activities, contributing directly to the efficiency and productivity of the university.

ICT Teams